Welcome to the website of the area Service Management (DLM) in the VHB!
Chair:
Prof. Dr. Jens Pöppelbuß
Ruhr University Bochum
Chair of Industrial Sales and Service Engineering
Universitätstr. 150
44801 Bochum
e-mail: jens.poeppelbuss(at)isse.rub.de
Deputy Chair:
Univ.-Prof. Dr. Stefanie Paluch
RWTH Aachen University
Chair of Service and Technology Marketing (STM)
Kackertstrasse 7
52072 Aachen
e-Mail: paluch(at)time.rwth-aachen.de